Who are we?

FEEL Communications LTD (“FEEL”) provides executive search services to clients looking to recruit personnel for their businesses.


What does this policy cover?

At FEEL we take your personal data seriously. This policy:


What personal data do we collect about you?

We collect the information necessary to be able to match you with suitable available opportunities and assess your eligibility through the different stages of the recruitment process. This information includes CVs, identification documents, educational qualifications, employment history, salary details, consultant interview notes and references.

Only where specifically relevant and where you have given your explicit consent, we may also collect sensitive personal information about you, in the form of data concerning health, sexual orientation, political opinions, religious and philosophical belief, trade union membership or biometric data. Such information would only ever be shared with a third party with your explicit consent.


Where do we collect personal data about you from?

Personal data about you is collected by FEEL:


How and why we use your personal data?

We use your personal data to match your skills, experience and education with a potential employer. We will initially collect basic information on you such as contact details, job role and experience.  If you express an interest in a specific appointment we will collect further information from you during the interview process.  If you are then selected to go through to the next stage, we will then be collecting more information and onwards in that manner.


How long do we keep your personal data for?

We keep your information in accordance as follows:


Who do we share your personal data with?

Top level information (not including contact details) may be shared with the client looking to make an appointment. If you are approached by a member of the FEEL team and express an initial interest in an appointment and send us your CV, this will not be shared with any third party without your prior agreement.  Should you be selected for the next stage and confirm your interest in a specific role, we would then share your CV with the client (again not including any contact details), together with any interview notes and references.

Your data is stored within a leading global software solution and database provider (Invenias) and nobody else outside of the FEEL organisation has access to your data.


What legal basis do we have for using your information?

 For prospective candidates, referees and clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to find potential candidates and to contact clients and referees.

If you are shortlisted as a candidate, then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case we always ask for your consent before undertaking such processing. For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.

We have undertaken a Legitimate Interest Assessment (balancing test) to ensure our processing is necessary and that your fundamental rights of privacy are not outweighed by the legitimate interests of FEEL.  You have a right to and can find out more about the information in these balancing tests by contacting us using the details below.


What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we may not be able to match you with available job opportunities.


Do we make automated decisions concerning you?

No, we do not carry out automated profiling.


Do we use Cookies to collect personal data on you?

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies Policy.


Do we transfer your data outside the EEA?

At this time FEEL does not recruit for client roles outside the EEA. If an opportunity arises to match your employee profile such an opportunity we may transfer your personal data to clients and partners in countries outside the EEA with your consent. Before doing so we would assess the privacy laws, which may be different from those in the United Kingdom, to ensure that data protection standards and security measures protect your personal data.


What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the Data Commissioner’s Office https://ico.org.uk/


Rights, what does this mean?

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

The right to rectification. You are entitled to have your information corrected if it’s inaccurate or incomplete.

The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (ie if you no longer want to be contacted with potential opportunities).

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with the Data Commissioner’s Office https://ico.org.uk/

The right to withdraw consent. If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but we reserve the right to charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive / repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request. Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within the same week from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.


How will we contact you?

 We may contact you by phone, email or social media. If you have a preferred means of contact, please just let us know.


How can you contact us?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact our Data Protection Officer by email adrian@feelcommunications.co.uk or in writing (FEEL Communications LTD, 49 Gilpin Avenue, London SW14 8QX)


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